creating the conditions for others to excel...
our talents and abilities
our North Star
our rocket fuel
people and tools we rely on
in 90% of improvement situations, 3 or more of these 4 conditions must change for performance to sustainably improve
able...
- personal attributes
- skills and knowledge
- experience
- well-being
want...
- personal motivation
- value-adding work / career
- value-adding leadership
- feedback and recognition
- fit with organisational culture
know...
- our purpose, values and goals
- where we are headed and why
- how we create value
- how we know we are winning
personal best
performance
a specific task, role, team
or an entire organisation
(including customers and suppliers)
equipped...
- tools, equipment, procedures, processes, systems, information
- people, budget and assets
- authority and time